The use of the services provided by www.topnotch-english.com is contingent upon the acceptance of these terms and conditions by any party who seeks these same services. It might be worth your while to read the following terms and conditions very carefully. Read more.
The use of the services provided by www.topnotch-english.com (henceforth 'Topnotch-English') is contingent upon the acceptance of these terms and conditions by any party who seeks these same services (henceforth 'customer'). We would appreciate if you could read the following very carefully.
1. Topnotch-English is only responsible for the proofreading and editing of the submitted document's English and thus makes no attempt to change its content. Plagiarism and/or the breach of copyright laws are serious offences for which Topnotch-English bears no responsibility.
2. In case of doubt, Topnotch-English may require the submission of Student ID as proof of studentship. Topnotch-English reserves the right to refuse service for any reason. Should this occur, the customer will be notified.
3. Once the corrected document is sent via email from our proofreader to the customer, the customer is entitled to seek further help or clarification from our proofreader within 24 hours of the corrected document's reception. If our proofreader does not hear from the customer 24 hours after the corrected document has been sent, s/he shall presume that the customer is satisfied with the corrections.
4. The customer is required to pay for the required price before the correction can begin. Return Time is calculated from the moment payment is received.
5. Topnotch-English will only accept payment using the secure online payment facility provided on this website. Payment via bank transfer is only possible as a last resort, in which case the customer will be liable for the extra cost of such a transfer. Once payment is received, PayPal will send via email a payment confirmation to the customer. That payment confirmation from PayPal serves as the official proof of payment.
6. Every effort will be made to return the corrected document to the customer before the agreed deadline. However, Topnotch-English will not be held responsible for any delay caused by events that are clearly beyond its control, e.g. fault in the customer's email system.
7. It is the customer's responsibility to ensure all contact information provided is full and correct. Topnotch-English assumes no responsibility for any outcome due to wrong information having been provided, nor can it guarantee a refund, partial or full.
8. All transfer of files must be done using online electronic means. Documents will be sent as email attachments and it is the customer's responsibility to ensure that email facility allows for the receipt of emails with attachments.
9. In the event that the uncorrected document is not correctly received from the customer, Topnotch-English will normally request via email for the document to be re-submitted. Should this occur, it is the customer's responsibility to ensure that the appropriate document is submitted, in which case Topnotch-English assumes no liability for any losses incurred.
10. To ensure the privacy of any submitted documents, Topnotch-English shall delete them from its system one week after the successful completion of every transaction. The submitted document and its corrected versions are only kept for one more week in case the customer may wish to ask for them later. At the customer's request, Topnotch-English shall immediately delete submitted document(s) from its system upon completion of any transaction.
11. For the official policy of Topnotch-English regarding the issues of intellectual property rights and confidentiality with respect to document(s) submitted by the customer, please click here.